Expert Flies to Asia, Sourcing Crisis Averted
Solving Sourcing Problems - 
Real Time Implementation of Supply Chain Solutions

Client
A small, high-growth supplier of telecommunications equipment to the small office / home office market. 

Issue
Immediate shipment problems: supplier issues threatened imminent shortages and stock-outs during the client’s accelerated growth curve, potentially jeopardizing the company’s viability.

Newmarket's Role

• Resolving real issues in real time with immediate, expert "hands-on" implementation. Newmarket's sourcing team was on the ground at the client's offices within 48 hours, and headed to Malaysia and Taipei within 72 hours. During the engagement, Newmarket:
   
• Assessed the immediate situation and identified root causes;
   
• Crafted an immediate action and communications plan focused on meeting immediate delivery requirements;
   
• Established policies and procedures to eliminate ongoing problems.

Implementation

• Immediate, practical advice: Focused on immediate action and practical, measurable results within days of taking the call.
   
• Solving multiple problems: Addressed immediate requirements while building procedures to prevent recurrence.
   
• Newmarket's client never missed a shipment.

Key Element: Leveraging Expertise

• Expertise: Newmarket leveraged its extensive experience assisting smaller clients with international sourcing issues, and Asian suppliers in particular.
   
• Cost effectiveness: Our client, a small, start-up venture, could not afford expensive staff resources or consulting bills. We focused on critical issues in a timely, responsible manner.
   
• Outsider's perspective: Newmarket demonstrated an awareness of root causes apparent to neither vendor nor client.

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